Bloodstained Physical Copy not received

Greetings, Army of the Night! By the time you read this we’ll have already begun packing and shipping PS4 and Xbox One copies of the game to your doors (or mailboxes). Back in 2015, we didn’t label Bloodstained an “EU-friendly” Kickstarter; we expected to ship all copies of the game from the United States. As time has passed, though, more Kickstarters have moved in that direction, and we wanted to ensure we could get the game to as many backers as quickly and conveniently as possible.

For that reason, we’ve spent the last few months working with warehouses in the EU, Australia, and Japan. If you’re in one of those regions, and you selected the local region for your console game, you’ll receive it from our partners in… well, Europe, Australia, or Japan. This should make collecting your package, tearing it open, and playing Bloodstained for 24 consecutive hours a simpler process. (If you receive an email from one of our fulfillment partners, check it immediately! The sooner you do, the sooner you’ll get your game.)

Because the art book required us to have access to as many final and near-final assets as possible, it’s still in the printing process—that means we expect to be able to ship all other rewards to backers in August. We wish it could be sooner, and we apologize for the extra time it’s going to take. We’ll be showing you more of the rewards, and keeping you up-to-date on shipping, regularly until everything's in your hands.

We did want to do something extra for backers who won’t get their rewards right away. So all $100+ backers will now receive, alongside their other rewards, a 16x20 fold-out poster of the art Ayami Kojima made for the Alchemist's Treasure package. We especially wanted to do this after seeing her amazing art, which I’m excited to show you right now:

Physical Switch games in the US and UK were expected for delivery yesterday and today. Switch games in the rest of Europe were delayed due to shipping issues between the facility that produced the games and the warehouse that's shipping them out to backers, but they've arrived and have been processed—shipping confirmations will go out soon if you haven't received one already.