XombieMike
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Post by XombieMike on Jun 2, 2018 0:04:23 GMT -6
gunlocksp email Orders@fangamer.com with this for faster help.
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purifyweirdshard
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Post by purifyweirdshard on Jun 2, 2018 0:55:59 GMT -6
I believe they have, from seeing their KS comments about it. Hopefully someone gets back with them soon. I've seen a couple of cases of this Asia issue.
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Post by cstoe on Jun 2, 2018 6:46:15 GMT -6
I am having trouble with my codes even though the answer I selected is for Asia. I don't know how Playstation divides their region, but here it is R1 - USA and Canada R2 - Europe and Japan R3 - Asia R4 - Australia/New Zealand As you can see, I selected Asia which was one of the answers in the drop down and now as you might expect, the codes for Japan, which they gave me, does not work. It also seems that Inti Creates has only acknowledges there's problems with the EU codes and nothing for the Asia codes. Help? same issue as you, emailed fangamer and no response from them yet for few days.
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Post by Yuri Zahard on Jun 2, 2018 9:41:21 GMT -6
At least Switzerland is only the second smallest country on the list so I'm assuming we'll get the code before Luxenburg
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roguedragon05
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Post by roguedragon05 on Jun 2, 2018 14:36:40 GMT -6
cstoeFangamer is really busy right now with everything going on at the moment but they've always been real supportive they WILL get back to you.
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Enkeria
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Post by Enkeria on Jun 2, 2018 15:35:01 GMT -6
Aztec Yeah.. Consoles man. Can't trust them! Still waiting on Switch and PS4. EU.
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Post by cstoe on Jun 3, 2018 6:56:41 GMT -6
cstoe Fangamer is really busy right now with everything going on at the moment but they've always been real supportive they WILL get back to you. cheers, they've replied indeed, here is their response. "Sorry for the late reply! We contacted ArtPlay and Inti Creates about your code compatibility issue. ArtPlay did not realize that the Japanese Region PS4/PS Vita codes would be incompatible with Asia region PSN accounts, and Inti Creates has stated they will not release a version of Bloodstained: Curse of the Moon for the Asia region on PS4/PS Vita. Therefore, we cannot provide you with a code that will be compatible with your Asia region PSN account. We’re very sorry for the trouble; we (Fangamer) only have a limited number of options we can provide, but here’s what we can offer: 1) If you register a separate PSN account with Japan as the region, your code should work. 2) If you already have a secondary North American or Europe / Australia / PAL region PSN account, or if you have a Nintendo Switch, Nintendo 3DS, or Xbox One, we will ask ArtPlay to provide us with a replacement code for a different region and/or platform. (We can’t guarantee that ArtPlay will provide us with extra codes, and we also don’t have a time-frame available.) 3) If neither of the first two options are acceptable, we will work with ArtPlay to manually send a $10 USD payment to you via PayPal." I just hope there is not such issue for the Bloodstained: Ritual of the Night release.
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Galamoth
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Post by Galamoth on Jun 3, 2018 7:30:03 GMT -6
I was about to suggest creating a Japanese PSN account to work around the problem earlier, but I deleted my comment because I felt Xombiemike already answered the question.
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Post by gunlocksp on Jun 3, 2018 7:32:36 GMT -6
cstoe Fangamer is really busy right now with everything going on at the moment but they've always been real supportive they WILL get back to you. cheers, they've replied indeed, here is their response. "Sorry for the late reply! We contacted ArtPlay and Inti Creates about your code compatibility issue. ArtPlay did not realize that the Japanese Region PS4/PS Vita codes would be incompatible with Asia region PSN accounts, and Inti Creates has stated they will not release a version of Bloodstained: Curse of the Moon for the Asia region on PS4/PS Vita. Therefore, we cannot provide you with a code that will be compatible with your Asia region PSN account. We’re very sorry for the trouble; we (Fangamer) only have a limited number of options we can provide, but here’s what we can offer: 1) If you register a separate PSN account with Japan as the region, your code should work. 2) If you already have a secondary North American or Europe / Australia / PAL region PSN account, or if you have a Nintendo Switch, Nintendo 3DS, or Xbox One, we will ask ArtPlay to provide us with a replacement code for a different region and/or platform. (We can’t guarantee that ArtPlay will provide us with extra codes, and we also don’t have a time-frame available.) 3) If neither of the first two options are acceptable, we will work with ArtPlay to manually send a $10 USD payment to you via PayPal." I just hope there is not such issue for the Bloodstained: Ritual of the Night release. Got the same reply. Sorry, Iga, but I am seriously disappointed with you and this will be my last time backing any of your projects. Your negligence in not checking the difference between the Playstation regions is just unthinkable. Like seriously, for companies that makes games for the Playstation console, failing to know about the regions is just plain stupid.
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XombieMike
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Post by XombieMike on Jun 3, 2018 7:48:24 GMT -6
gunlocksp you mispelled IntiCreates as IGA. I totally understand though. It certainly shows the risks of kickstarting a game. This is a stretch goal game out of IGA's hands when it comes to these issues, but it affects his reputation anyway. Maybe Ritual will affect people's opinion.
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Post by demiurgos on Jun 3, 2018 8:10:24 GMT -6
cstoe Fangamer is really busy right now with everything going on at the moment but they've always been real supportive they WILL get back to you. cheers, they've replied indeed, here is their response. "Sorry for the late reply! We contacted ArtPlay and Inti Creates about your code compatibility issue. ArtPlay did not realize that the Japanese Region PS4/PS Vita codes would be incompatible with Asia region PSN accounts, and Inti Creates has stated they will not release a version of Bloodstained: Curse of the Moon for the Asia region on PS4/PS Vita. Therefore, we cannot provide you with a code that will be compatible with your Asia region PSN account. We’re very sorry for the trouble; we (Fangamer) only have a limited number of options we can provide, but here’s what we can offer: 1) If you register a separate PSN account with Japan as the region, your code should work. 2) If you already have a secondary North American or Europe / Australia / PAL region PSN account, or if you have a Nintendo Switch, Nintendo 3DS, or Xbox One, we will ask ArtPlay to provide us with a replacement code for a different region and/or platform. (We can’t guarantee that ArtPlay will provide us with extra codes, and we also don’t have a time-frame available.) 3) If neither of the first two options are acceptable, we will work with ArtPlay to manually send a $10 USD payment to you via PayPal." I just hope there is not such issue for the Bloodstained: Ritual of the Night release. WTF!? Seriously!? If this is actually the case, that ArtPlay/IntiCreates will fck PSV/PS4 players in the asian region just because of their own ignorance, I’m really worried about all the codes not working in Europe and elsewhere... and I really feel for the Region 3 players. Like, what the actual fuck?!
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XombieMike
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Post by XombieMike on Jun 3, 2018 8:41:24 GMT -6
ArtPlay isn't the publisher. Once again in the same hour though... another good example of how IntiCreates is dragging IGA's name though the sewer. Come on IntiCreates... "Region 3" players are people too.
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XombieMike
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Post by XombieMike on Jun 3, 2018 9:03:46 GMT -6
cstoe demiurgos Let them know. Piggy back off my tweet and let them know this affects IGA's name and his fans.
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Galamoth
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Post by Galamoth on Jun 3, 2018 9:04:38 GMT -6
Yeah, this could rightly be considered a screw-up on Inti Creates' part. Too bad they weren't aware JP console codes wouldn't work for "Asian" (non-Japan) region accounts. I would opt for Option #2 if I was in this situation, personally.
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XombieMike
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Post by XombieMike on Jun 3, 2018 9:07:44 GMT -6
Well, option 2 is money out of IGA's pocket when it should be Inti's pocket.
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Galamoth
Ancient Legion
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[TI2] Boss of the Floating Catacombs. Hopes nobody finds his hidden Beryl Circlet.
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Post by Galamoth on Jun 3, 2018 9:13:51 GMT -6
Well, option 2 is money out of IGA's pocket when it should be Inti's pocket. Ah, that makes sense. Wasn't thinking for a minute there. Option #1 it is then, if I was in this kind of situation. I already have a separate JP account on my PS4 anyway.
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Post by Waifu4Life on Jun 3, 2018 9:32:02 GMT -6
Boy, this just keeps getting better and better IntiCreates is really dragging their names through the mud, they should have worked with a competent publisher. Oh ya, and 3 more days until June 6th, still no Vita code for NA.
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Post by freddythemonkey on Jun 3, 2018 9:53:02 GMT -6
IntiCreates are really messing up on this whole situation. I am normally very, very lenient with problems of this sort because I always give the benefit of the doubt and I believe mistake can happen, and I try not to spread negativity and defend stuff if I feel like it's right for me to do so, but now I'm starting to get pissed off. I think that as of now, an official statement is just imperative, and it MUST show CLEARLY who's responsible for this mess. Because delaying codes is one thing, but not releasing the game for an entire console region is sheer lunacy and whoever's responsible must put his own face and accept the screw up. This can cause massive, damaging bad press for IGA and the main game and as far as I'm understanding they literally didn't do anything and it's not his fault. But try explaining that to people who'll be extremely pissed about it (and they have any right to be at this point) without an official statement who clears the situation about responsibility. Inti MUST release official informations about the DRM situation, which was pretty awkward per se, and especially on this absolutely outrageous mess-up on the Asian codes. I don't know if Question or Angel-Corlux is the most appropriate person to involve regarding this matter. I don't want to sound excessively harsh or tell you how to do your job but I believe that this situation has to be publicly addressed in some way. It's not about delays anymore, but we're literally talking about people not receiving the game entirely and that's pretty serious even if you don't take the expected media backlash into account. I apologize if I come off as arrogant or anything like that, but I'm pretty upset by the statement I read.
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Post by Cranium on Jun 3, 2018 10:17:30 GMT -6
I don't know if its been mentioned before but a lot of this silence could be due to legal reasons. idk
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Post by demiurgos on Jun 3, 2018 10:29:40 GMT -6
I don't know if its been mentioned before but a lot of this silence could be due to legal reasons. idk You might be right... but it would really suck if this becomes a big lawsuit thing, and/or that things are so bad regarding the juridical stuff of who’s supposed to do what, that it’s hard to speak up about the fuckups. Anyhow... just speculating... won’t help. *non-naive happy thoughts*
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